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Family Law Software can calculate child support guideline amounts in 21 states.

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Question: My software is saying "Reader Edition," or asking for a KeyCode, or saying I need to purchase a license.

Answer: If you get this message and you are a licensed subscriber, here are the things to try:

1. Re-enter your KeyCode.

You should have received your KeyCode from us by e-mail.

If you know your KeyCode, do the following:

1. Start Family Law Software.

2. Click Files & Settings tab > KeyCodes / Account > New KeyCode.

3. Enter your name and KeyCode with the dashes.

2. Find your KeyCode.

If your subscription is still current, but you don't have your KeyCode, do the following:

1. Start Family Law Software.

2. Click Files & Settings > KeyCode / Account > Download KeyCode. We will try to put the KeyCode into your software for you.

3. If that does not work, click Files & Settings > KeyCode / Account > Request KeyCode. We will send the KeyCode to the e-mail address we have on file for you.

4. If that does not work, click here and request your KeyCode.

5. If that does not work, contact us to ask.

3. Renew your subscription.

Your subscription is keyed to your credit card expiration date. If your credit card has reached its expiration, you will need to give us the new expiration date.

For security reasons, we do not store credit card numbers. For that reason, just to be sure we have the right card, we will always ask for the entire card number.

We do not need the 3-digit code on the back of the card, however.

Click here to renew your subscription.

Click here for information on subscription cost and license terms.


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