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Returning Software for a refund.
Our iron-clad guarantee is this: If you are dissatisfied with our product for any reason within
90 days of your purchase, you can
return it for a full refund.
To return software, mail us a letter that includes the following:
1. Your name and address, and the approximate date you purchased the product.
2. A statement that you are returning the product and the name of the product you are returning.
3. The reason for your dissatisfaction. (We require this, and we use the information to help improve our products.)
4. The following text: "I, __________, promise that I have deleted all copies of this software in my possession, that I have not
given the software to anyone else, and that I have destroyed all copies of physical media (such as CD-ROM or floppy disks) in my
possession."
5. The address to which you would like us to mail the refund check. Please allow 3 weeks for processing.
6. Your signature.
Send the letter to us at:
Attn: Product Returns
Family Law Software, Inc.
60 Thoreau St, Suite #110
Concord MA 01742-2456
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