If you have the Firm Edition of the software, you can retrieve the files of a former attorney, or an an attorney or other professional who has left the firm.
Here’s how:
Log in to the software.
Open the File Manager (top right).
At the top of File Manager, click “Case Files of Other Pro” as shown below.
In the dialog that appears, click the checkbox to include files of ex-associates, as shown below.
The names of former associates will then be included in the list, and you will be able to open their files.