FAQs - Family Law Software

FAQs

Click on a question to see the answer.


Question: What are the key license terms?

Answer: We charge "per attorney," not "per machine." Also, paralegals and assistants may use the software under an attorney's license.

So a licensed subscriber may install the software on his or her or computer, and a paralegal's computer, and an administrative assistant's computer, and his or her laptop, and his or her home computer, and any other computers for which he or she was the primary user, all under a single license.

Click here for more information about installation by paralegals and assistants.

A second professional should purchase a second license.

If your firm needs more than three licenses, please email us at: support@familylawsoftware.com.

Click here for more information about installation by paralegals and assistants..

More details of the license terms:

After ordering, you will be able to download and run the software immediately.

We offer free unlimited technical support by phone and e-mail.

We offer free updates to the software when there are changes to federal or state law.

The software runs on Windows networks and in Citrix environments.

The Windows version runs on Windows 10, Windows 8, Windows 7 or Vista.

The Mac version runs under Mac OS 10.13 (High Sierra, released in 2017) and later operating systems.

The Cloud version runs in current releases of Chrome, Brave, Firefox and Safari.

The desktop software does not run on iPad or other tablets. However, you can use the Cloud edition on an iPad or other tablet.

Our ironclad guarantee for subscribers: If you are dissatisfied for any reason, you may cancel within 6 months for a full refund. After that, your contract is month-to-month with no contract or obligation. You may cancel at any time.

Per-case subscribers may request a refund for any case within one week of paying for the case.