I can’t find the client file(s) on my computer
There are a few options for locating your client files. Windows Computers: 1. In Family Law Software, click Files & Settings tab > Open. Look for your client’s file. 2. In Windows, click the Start button, then Computer. In the search box (shown below) Click on the Computer icon and in the search box type […]
How can I send a data file to another computer?
You have several options to move files between computers. 1. Email. You may use our built in ability to send files from one computer to another. This is the fastest and easiest way to do it. To do this, click Files & Settings > Open/Save/Send > Email. Specify your own e-mail address. When you get […]
Does the KeyCode control access to client files?
No, the KeyCode only unlocks the software. Once the software is unlocked, the user may open any file created with the software. This becomes important in situations in which an employee leaves the firm. If the employee has taken client files with him or her, the employee will be able to access them. This is […]
How can I send a client file to Tech Support?
The best way to send us a file is to click Files & Settings > Help/Support > Send us your file. By default, identifying details will be stripped, and the file will be encrypted before sending. You may check a box to specify that you do not want to strip identifying details. You will be […]
How can I send files to other professionals who have Family Law Software?
The best way to send a file is to click Files & Settings > Open/Save/Send > Email. If a firewall prevents you from sending the file this way, you may manually email the file. You can see the folder where the file is located by looking at Files & Settings > Open/Save/Send, at the top […]
How can I e-mail a PDF from the software?
In the software, click the PDF button. Whenever you print to PDF, you will see an option also to send the PDF by e-mail. just specify the email address of the recipient. If there are multiple recipients, separate each email address with a comma. If a firewall prevents that from working, you can manually send […]
How can I send information from Family Law Software to another professional who does not have the program?
There are two approaches: 1. Send the file, and have the attorney download a trial version of the software, which is free. 2. Print what you need to a PDF and send the PDF. .
How does Family Law Software work with Smokeball?
To start a new Family Law Software file from within Smokeball, open the Smokeball matter and click the Family Law Software icon at the top of the matter menu bar. That creates a Family Law Software file. The file is going to be saved in the default Smokeball location for these files — which is […]
Where can I store client files?
You can choose where to store your Family Law Software client files. When you first install the software, if you do not change the folder, they will be stored locally on the computer you are using, in the following folder: Documents > Family Law Software If the software will only be used on one computer […]
The program is not remembering the location of my default folder (where my client files are stored).
The program stores information about the default folder and other customization information in a file called flsplan.ini, in the following location: Documents\Family Law Software\Flsplan\_fls\exe\system\temp If the computer can not write to this location, then it would not be able to store the default folder and other customization information. Check write permissions to this location. If […]