As you may know, Family Law Software is phasing out the desktop software on September 30, 2026.
This FAQ will answer questions that Basic Edition users may have about their next steps.
Confirming Your Edition
You can find out what edition you have by clicking here, filling in the account information, and clicking Submit Request. (No charge at that moment.)
You can find the person whose name is on the account, and their User Id, by looking at the top of the Open / Save screen in the desktop software, as shown below.
Logging In to Cloud
If you have the Basic Edition, the person whose name is on the account may already log in to the Cloud.
If the person whose name is on the account is not currently logging in to the Cloud, all they have to do is to go to pro.flsgo.com and click “Forgot Your Password.”
That will allow them to reset their password. Then they can go to pro.flsgo.com and log in any time.
Considering Firm Basic
Most of our Basic Edition firms have only one subscriber.
If there are more people in the firm who would like to access the software, you may wish to consider upgrading to the Firm Basic edition.
The firm basic edition gives the following benefits.
- Add all additional staff, each with their own logins, at no additional cost.
- Enable professionals and staff to view and edit each other’s files.
- Enable opening of files of professionals who have left the firm.
The Firm Basic edition costs $10 more per professional per month than the Basic Edition.
To upgrade to the Firm Basic Edition:
- Click here.
- Enter the name, state, and User Id as shown above.
- Click Submit Request.
- Select Firm Basic and continue.
As an alternative, you can have multiple Basic Edition subscribers on the same account, but they will not be able to see each of these files and you will not be able to add staff.
If there is only one person in the firm, then Basic Edition is the way to go. If more than one person wants to work in the software, however, then we really recommend Firm Basic.
Questions?
Click here for general questions about phasing out of the desktop software.