How do I specify that pension income, IRA/401k income, Social Security income, or other income is not subject to state income tax?
In some states, specific kinds of income are not subject to state income tax. That is, they are not taxable (or “tax-free”) at the state level. These types of income include: In most, if not all states where a rule like this applies, the software has already automatically excluded that income. Here is how you […]
How Can I Change the Number of Years for Projections?
You can change the number of years for projections on the Reports > More Reports screen, as shown below. This number will control the number of years for projections on all of the projection reports, including Projected Net Worth, Summary Totals Spreadsheet, and the Spreadsheet for Projected Net Income After Expenses and Taxes spreadsheet.
My registration link has expired
If you were sent a link to register your software, create an account, and set your password, and that link has expired, do the following: If you are a professional (Attorney or Financial Planner), go to pro.flsgo.com and click Forgot Password. If you are a client, go to client.flsgo.com and click Forgot Password. If you […]
Explain your products and pricing.
For the most up-to-date information about products and pricing, please click here. The following notes address the most commonly-asked questions:
Can you send us a W-9 for Family Law Software?
Here is our latest W-9 (W9) form. W-9
I need training. How can we get going with the software?
Here are some resources for getting going with the software. Quick Start guide Short videos Longer videos If you would like a one-on-one training or training for a group, please contact us.
Have you updated the software for the latest tax, guideline, or form changes?
We are often asked whether we have updated the software for the latest changes, whether they be changes in the tax law, child support guideline updates, or revised financial forms. Here’s how you can tell, if you are using the Cloud software (logging in at pro.flsgo.com): If you are using the desktop software:
Can I retrieve files of an associate attorney or other professional who has left the firm?
If you have the Firm Edition of the software, you can retrieve the files of a former attorney, or an an attorney or other professional who has left the firm. Here’s how: Log in to the software. Open the File Manager (top right). At the top of File Manager, click “Case Files of Other Pro” […]
I would like to upgrade my software
If you are using the desktop software and would like to upgrade to a Cloud edition, please do the following: If you are using the Cloud Edition and would like to upgrade to the Firm Edition, please do the following: If you have the Basic Edition (which is both desktop and Cloud), and you would […]
Can’t Log In
If you are having trouble logging in, please try the following: