In Florida, can I enter Net Income directly?
For purposes of the Child Support Guideline calculation, you can do that by clicking Enter Data > Support Guideline > Wages and Filing Status > Net Income for Guideline, as shown below:
I uploaded a file using the Upload button, and I don’t see it
After files are ordered, they are listed in the File Manager in date order. An older file may not appear at the top of the list. You can then see the file by searching for it, as shown below.
How do I handle a Flexible Spending Account being used for child care?
Clients may have Flexible Spending Accounts through their employers and designate the funds in those accounts to be spent for child care or day care. If the amount in the fund covers the full child care cost, then do the following: But what if the amount in the fund does not cover the full child […]
How do I see the Illinois 2027 guideline results?
In general, in Illinois, you can see the guideline result for any year by changing the start year as shown below. This is true for 2027 as well. At this writing, which is August of 2026, we do not yet have either the 2027 Guideline table or the Gross-to-Net Table. When each table becomes available, […]
How do I change the client who has access to the file?
Sometimes you may want to change which client has access to the file. This could be because you entered the wrong email address for the client or you wish to give access to another party. Here are the steps to take: Select register with a different person and fill out the remaining fields.
What is in the Firm Edition and Firm Basic?
Family Law Software has two software products for firms: Firm Edition and Firm Basic. Firm Edition is the firm version of Cloud Individual. Firm Basic is the firm version of Basic Edition. Each of the “firm” versions adds the following functionality: The Firm Edition costs just $10 more per month per attorney (or financial advisor) […]
Next Steps for Cloud Firm Users
As you may know, Family Law Software is phasing out the desktop software on September 30, 2026. This FAQ will answer questions that Cloud Firm Edition users may have about their next steps. Confirming the Edition You are Signed Up For If you are not sure what edition you have, you can find out by […]
Next steps for Cloud Individual Users
As you may know, Family Law Software is phasing out the desktop software on September 30, 2026. This FAQ will answer questions that Cloud Individual Edition users may have about their next steps. Confirming Your Edition If you are not sure what edition you have, you can find out by clicking here, filling in the […]
Next Steps for Desktop users
As you may know, Family Law Software is phasing out the desktop software on September 30, 2026. This week will answer questions that Desktop Edition users may have about their next steps. Confirming Your Edition If you are not sure what edition you have, you can find out by clicking here, filling in the account […]
Phasing out the desktop for Smokeball Users
These questions will help people who are using Family Law Software and Smokeball together transition to the cloud. Q: I have files that I am opening from within Smokeball on the desktop. How can I open them in the cloud? A: : The files that you open from within Smokeball are stored, each in its […]