I have signed up for the software, but I am still getting a message saying that I am in my trial period.
If you are using the desktop software, check to see whether you have entered a KeyCode. This will be on the Files & Settings tab, at the top. If you have not yet entered the KeyCode: You need to enter your KeyCode into the software. If you know your KeyCode, click Files & Settings > […]
Will you waive the set-up fee for me?
We get many requests to waive the set-up fee, for all kinds of reasons, many of them quite reasonable. We have a set-up fee for two reasons. First, we allow people to cancel at will. If people did not have a set-up fee, they would cancel when they did not have work, and resubscribe when […]
I have a trial version and need a KeyCode.
This can happen in several situations. Macintosh If you are using the Macintosh edition, you do need a KeyCode for the trial version on the Desktop. For all trial users, the KeyCode is “TRIAL” (in all capital letters). Prior Users If you have previously been a subscriber, you may download the trial edition for desktop […]
What are the system requirements?
The desktop software runs on Windows and Macintosh computers. It is downloaded from the Internet and then runs locally on your computer. The Windows software takes about 125 megabytes (MB) on disk. The Macintosh software takes about 500 megabytes (MB) on disk. No emulator is required for the Macintosh version. (You do not need VMWare […]
My free trial period with the Institute for Divorce Financial Analysts (IDFA) has expired. Can it be extended?
The IDFA free trial is a limited-time free trial to allow you to complete the IDFA training course. Because this is downloaded software, we do not know when you start using it, or even if or when you download it. Therefore, we start your trial period running on the date you receive the e-mail from […]