Intel Processors on Apple PCs
Apple has announced that it is considering stopping support for Intel processors on Apple PCs. Apple has been including its own Apple silicon processor in its computers starting in 2020 through 2023 (depending on model). Family Law Software is running fine on those computers and it will continue to do so. And even if you […]
My registration link has expired
If you were sent a link to register your software, create an account, and set your password, and that link has expired, do the following: If you are a professional (Attorney or Financial Planner), go to pro.flsgo.com and click Forgot Password. If you are a client, go to client.flsgo.com and click Forgot Password. If you […]
Have you updated the software for the latest tax, guideline, or form changes?
We are often asked whether we have updated the software for the latest changes, whether they be changes in the tax law, child support guideline updates, or revised financial forms. Here’s how you can tell, if you are using the Cloud software (logging in at pro.flsgo.com): If you are using the desktop software:
Can I retrieve files of an associate attorney or other professional who has left the firm?
If you have the Firm Edition of the software, you can retrieve the files of a former attorney, or an an attorney or other professional who has left the firm. Here’s how: Log in to the software. Open the File Manager (top right). At the top of File Manager, click “Case Files of Other Pro” […]
I would like to upgrade my software
If you are using the desktop software and would like to upgrade to a Cloud edition, please do the following: If you are using the Cloud Edition and would like to upgrade to the Firm Edition, please do the following: If you have the Basic Edition (which is both desktop and Cloud), and you would […]
How Can I Renew or Restart My Subscription?
If you are a lapsed subscriber, an inactive subscriber, or a subscriber who canceled, and you wish to resume your subscription or restart your subscription, welcome back! Here is how to resume your subscription with the same account (so you can see your case files): If you are using Cloud software (most subscribers): If that […]
Opening files of former firm member
If you have the Firm edition of the software, members of the firm may open the files of former members. This includes former associates, ex-associates, partners who have left the firm, etc. Here’s how: In the File Manager, the person who wants to open the file should click “Case Files of Other Pro” (top right) […]
At startup, I get the message “Family Law Software has encountered a problem and needs to close.” What should I do?
When you are starting the software, if you get the message saying “Family Law Software has encountered a problem and needs to close,” it is because a file did not download completely or has become corrupted. Just download the software again, starting at the link below, and you should be fine.Download Professional Edition If this […]
How can I change the credit card I am using?
To change the credit card you are using, click here.
I am getting the message, “Windows cannot access the specified device, path or file.”
Most likely, this message is generated by your anti-virus software. We have seen this especially with the free programs. Just temporarily turn off the anti-virus software and start the program normally. If you do not know how to turn off the anti-virus program, ask your IT person, check the anti-virus company’s web site, or call […]